1. Introduction

Bridget ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use the Bridget app and related services ("the Service").

If you have questions about this policy, contact us at team@joinbridget.org.

SMS Messaging Privacy

Bridget offers language learning messages by SMS, MMS, and/or RCS to users who choose to opt in. These messages may include daily lesson briefings, language comprehension practice drills, adaptive review questions, reminders, progress updates, and account-related messages.

When you provide your mobile phone number to Bridget, we use it to send the messages you requested and to manage your participation in Bridget’s messaging program.

We do not sell, rent, or share your mobile phone number or SMS consent with third parties or affiliates for their marketing or promotional purposes. Mobile opt-in data and consent are not shared with third parties for marketing purposes.

Message frequency varies based on your interaction with Bridget, your account settings, and your learning activity. Message and data rates may apply.

You can opt out of Bridget text messages at any time by replying STOP. After you reply STOP, we may send one final confirmation message to confirm that you have been unsubscribed. You can reply HELP for help or visit https://joinbridget.org.

Bridget may use service providers, such as messaging platforms and infrastructure providers, to deliver and manage SMS, MMS, and RCS messages. These providers are only authorized to process your information as needed to provide messaging services on Bridget’s behalf.

For questions about Bridget’s messaging program or this Privacy Policy, contact us at team@joinbridget.org.

2. Information We Collect

2.1 Information You Provide

2.2 Information We Collect Automatically

2.3 Information We Do Not Collect

We do not collect audio recordings, video recordings, or any biometric data. We do not collect your spoken responses, as the Service is designed for comprehension — not speech production.

3. How We Use Your Information

We use the information we collect to:

We do not use your information to train general-purpose AI models unrelated to the Service.

4. How We Share Your Information

We do not sell your personal information. We may share information in the following limited circumstances:

4.1 Service Providers

We may share information with third-party vendors who assist us in operating the Service — such as cloud infrastructure providers, analytics tools, and AI generation APIs. These providers are contractually obligated to use your information only as directed by us and in accordance with this policy.

4.2 Aggregated and De-Identified Data

We may share aggregated, anonymized comprehension and usage data — for example, patterns in how Twi heritage speakers process certain linguistic structures — for research, publishing, or product development purposes. This data cannot reasonably be used to identify you.

4.3 Legal Requirements

We may disclose your information if required to do so by law, regulation, or valid legal process (such as a court order or subpoena).

4.4 Business Transfers

If Bridget is acquired, merged, or its assets are transferred, your information may be transferred as part of that transaction. We will notify you via email or prominent in-app notice before your information is transferred and becomes subject to a different privacy policy.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. We retain anonymized comprehension and usage data indefinitely, as it forms a core part of our adaptive language corpus.

If you delete your account, we will delete your personal information within 30 days, except where retention is required by law or for legitimate business purposes (such as resolving disputes or preventing fraud).

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

To exercise any of these rights, contact us at team@joinbridget.org. We will respond within 30 days.

7. Children's Privacy

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly. If you believe a child under 13 has provided us with personal information, contact us at team@joinbridget.org.

8. Security

We implement reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

9. Third-Party Links and Services

The Service may contain links to third-party websites or services. This Privacy Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access.

10. AI-Generated Content and Data

Bridget uses third-party AI generation APIs to produce video scenarios. When scenarios are generated, limited contextual prompts (such as target language and cultural scenario type) may be transmitted to those providers. We do not transmit your personal identity or comprehension history to AI generation providers.

Comprehension data — what you understood and what you missed — is stored by us and used to improve your adaptive feed. This data is the core of how Bridget works.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or through a prominent notice in the Service before the changes take effect. Continued use of the Service after the effective date of changes constitutes your acceptance of the updated policy.

12. Contact

For any questions, concerns, or requests regarding this Privacy Policy: Email: team@joinbridget.org We are committed to working with you to resolve any privacy concerns.